{"xsrfToken":"852cdf75-8b9d-4497-86af-1343096b58c2_32961c3f6a0e099b5daf40e47dbbd90f88df3a3b_lout","branding":{"id":"7","key":"coursup","name":"Coursettra Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/18","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2e92b8","headerLinkHoverBGColor":"#2e92b8","headerBadgeColor":"#2e92b8"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the UDig NY Help Center","sharedPortalName":"Information & Troubleshooting","userInitialAnnouncementMessageWiki":"<p><a href=\"https://my.udigny.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">My.UDigNY.org</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the UDig NY Help Center","sharedPortalName":"Information & Troubleshooting","announcementMessage":"[My.UDigNY.org|https://my.udigny.org]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#b5bd00","helpCenterTitleColor":"#b5bd00","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3f6da786-3501-4880-b9a4-f0545ae3323b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmNWI2YzlhNy02OThhLTQzY2EtOWFiMy0zOGI1Y2QzMTYzMmYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNmNmRhNzg2LTM1MDEtNDg4MC1iOWE0LWYwNTQ1YWUzMzIzYiI6WyJyZWFkIl19LCJleHAiOjE2NjAyOTMwNjMsIm5iZiI6MTY2MDI5MjQ2M30.NlWekUd29Z5EYwMSHWriUv81dz5aZLt523E3GVvDBsI&client=f5b6c9a7-698a-43ca-9ab3-38b5cd31632f&height=300&mode=fit","bannerMediaApiFileId":"3f6da786-3501-4880-b9a4-f0545ae3323b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"coursup","projectId":10006,"serviceDeskId":7,"name":"Coursettra Support","description":"<p>Welcome! You can find a quick answer in the Coursettra Support Knowledge Base or raise a Coursettra Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"13","name":"Coursettra Support","descriptionHtml":"","callToAction":"Coursettra Support","introHtml":"<p>Need help with a Coursettra related issue, check the Knowledge Base for a quick and easy solution! Still having a problem, submit a request here</p>","icon":10508,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[7],"key":""},{"id":"19","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"18","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"20","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[],"key":""},{"id":"16","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"15","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"14","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"17","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://udigny.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"67bc1818-73fd-390e-a522-6582071c6d57","appLinkName":"System Confluence","appLinkUrl":"https://digsafelynewyork.atlassian.net/wiki","spaceKey":"COURSUP","spaceName":"Coursettra Support","spaceUrl":"https://digsafelynewyork.atlassian.net/wiki/spaces/COURSUP","isServer":false},"labels":[],"projectKey":"COURSUP","serviceDeskId":7},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"COURSUP","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://my.udigny.org\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">My.UDigNY.org</a></p>","defaultLanguageHeader":"","defaultLanguageMessage":"[My.UDigNY.org|https://my.udigny.org]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Information & Troubleshooting","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://udigny.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=udigny","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"852cdf75-8b9d-4497-86af-1343096b58c2_32961c3f6a0e099b5daf40e47dbbd90f88df3a3b_lout","baseUrl":"https://udigny.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f5b6c9a7-698a-43ca-9ab3-38b5cd31632f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}